Cycligent collects personal data about Users in relation to the use of the Website. Cycligent collects the following data:
- User information entered during signup or account setup, for example name, address and other contact information.
- Data related to the Website services and User’s use thereof.
- Data regarding virtual races.
- Technical information from the devices of the Users.
Cycligent uses User data for the following purposes:
- To provide services to Users and operate the CVRcade World Cup.
- To improve existing products and services and develop new products and services.
- To inform Users by e-mail on Cycligent products and services that might be of interest (Users can always opt-out from this).
Cycligent will take reasonable measures to secure User data, and Cycligent stores it on its systems for as long as Users remain a customer or for legal reasons. Users can access their data by contacting Cycligent using the information below.
5215 N. Sabino Canyon Road,
Tucson, AZ 85750
Information Collection and Usage. Cycligent requires Users who request information, and subsequently register to use Website products and services, to provide contact information such as their name, address, email address and billing information such as billing name and credit card information.
Cycligent uses the collected information to set up accounts for Users. Cycligent may also use the information to contact Users regarding their interest in Cycligent products and services and to send information on Cycligent, Cycligent’s partners, and notices of promotions and upcoming activities, if the User has so opted to receive such communications. Users may automatically be subscribed to Cycligent’s e-mail newsletter as part of the new account setup process. All Users have the opportunity to choose to opt-out from receiving Cycligent’s newsletter. User information will not be shared or distributed with third parties for marketing or advertising purposes.
Except as explicitly stated at the time Cycligent requests information, Cycligent does not disclose to any third party the information provided. All financial and billing information Cycligent collects is used solely to invoice our customers for their usage of Website products and services. This billing information is not used by Cycligent for marketing and/or promotional purposes.
Cycligent uses a third party for credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided except for the sole purpose of credit card processing.
Cycligent maintains log files tracking IP addresses to analyze trends, help diagnose problems with servers and to monitor traffic/usage in order to provide better service to Users. IP addresses are not linked to personally identifiable information.
Web Beacons. Cycligent may use pixel tags (also known as pixel gifs or web beacons) and other methods to gather information about the emails sent to Users. Pixel tags are tiny graphic files that are included in HTML-encoded email messages. When such a message is opened in an HTML-capable email program, the recipient’s computer will access Cycligent’s servers to retrieve the pixel tag file, allowing Cycligent to record and store information such as email address, date and time the recipient viewed the email message, if the recipient’s email program is capable of receiving HTML, and other logging information. Cycligent uses this information to optimize delivery of future messages to Users.
Online Tracking / Do Not Track. Cycligent does not track Users across third party websites to provide targeted advertising and therefore Cycligent does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your internet browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
Individual Choice and Access. Cycligent works to keep User data accurate and up to date, to the extent that Users provide Cycligent with the information needed to do that. If User data changes (like a new email address), then Users are responsible for notifying Cycligent of those changes.
Cycligent will retain User information for as long as the User’s account is active or as long as needed to provide the User with the Website services. Cycligent may also retain and use User information in order to comply with legal obligations, resolve disputes, prevent abuse, and enforce Cycligent’s agreements.
Cycligent will provide a User with access to any personal information held about them within 30 days of any User request for that information. Users may request this information from Cycligent by using the contact information provided above. Unless it’s prohibited by law, Cycligent will remove any personal information about a User from Cycligent’s servers at their request. There is no charge for a User to access or update his or her personal information.
Security and Notice of Breach. Cycligent will make reasonable efforts to ensure that User personal data is properly secured using appropriate technical and organizational measures, so that such data is protected against unauthorized or unlawful use, alteration, unauthorized access or disclosure, accidental or wrongful destruction, and loss. However, nobody may be completely safe from hackers. If a security breach causes an unauthorized intrusion into Cycligent’s system that materially affects a User, then Cycligent will promptly notify the User in accordance with applicable legal requirements.
Other Web Sites; Links. The Website may contain links to other websites. Cycligent is not responsible for the privacy practices or the content of such websites. As described above, third parties may independently collect information about Users when Users view ads or other communications from third parties through Cycligent products or services. If a User does not want those companies to collect information about the User, the User should contact them directly.
Social Media Platforms. The Website may include social media features, like a Facebook login button for allowing users to comment on blog articles. These features may collect User information such as an IP address and which page Users are visiting on the Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Cycligent may also maintain presences on social media platforms like Facebook, Twitter, and LinkedIn. Any information, communications, or materials Users submit to Cycligent via a social media platform is done at the User’s risk without any expectation of privacy. Cycligent cannot control the actions of other users of these platforms or the actions of the platforms themselves. User interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
No Liability. User understands that electronic communications may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, or other electronic means. User agrees that Cycligent is not responsible for any electronic communication and/or any of User’s data which may be lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by Cycligent. Cycligent does not guarantee that User information will not be misused or disclosed to third parties. Cycligent will not have any liability to the User for any such misuse or disclosure.
Data Privacy Rights for Individuals in the European Union and/or the European Economic Area. In addition to a User’s right to certain information contained in this Policy, pursuant to the General Data Protection Regulation, Users in the European Union and/or the European Economic Area have the following rights regarding those Users’ personal data that Cycligent holds:
- request access to User’s personal information held;
- request correction of User’s personal information if it is incorrect;
- request that Cycligent delete or stop processing User’s personal information under certain circumstances;
- object to Cycligent’s processing of User’s personal information under certain circumstances;
- request that Cycligent restrict the processing of User’s personal information, and where Cycligent’s processing is based on User’s consent, withdraw that consent (which may be done by emailing:
[email protected] without affecting the lawfulness of processing based on consent before its withdrawal;
- request that Cycligent transmit User’s personal information either to User or another service provider under certain circumstances (costs may apply);
- be informed of User’s right to complain to a supervisory authority if User believes that Cycligent has not complied with applicable laws regulating User’s personal information (contact information for supervisory authorities may be found at: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)
Please note that the above rights are not absolute, and Cycligent may be entitled to refuse requests where exceptions apply. For more information, or to make a request, please email:
[email protected] with User’s name, email address, request, and the basis for request.